Privacy Policy
How We Handle Your Data
TechField runs the online shop at techfieldstore.com. This policy explains what personal data we collect, why we collect it, and what you can do about it.
What we collect
We collect only what we need to process your order and run the shop: your name, email address, delivery address and order history. If you contact us by email or live chat, we keep that correspondence so we can follow up. Payment details are handled directly by our payment provider over an encrypted connection and are never stored on our systems.
Why we collect it
We use your data to take and deliver your order, to handle returns and refunds, to answer your questions, and to meet our legal and accounting obligations. We use your email address to send order and delivery updates, and — only if you have opted in — occasional product news, which you can unsubscribe from at any time using the link in any email.
Who we share it with
We share your details only with the companies that make an order happen: our payment provider, our delivery carriers, and the platform that hosts this shop. We do not sell your personal information to anyone.
How long we keep it
We keep order records for as long as we are required to for tax and accounting purposes, and marketing preferences until you withdraw them.
Cookies
This site uses cookies to keep your basket and session working and to understand how the shop is used. You can block or delete cookies in your browser settings, though parts of the shop may stop working if you do.
Your rights
You have the right to ask for a copy of the personal data we hold about you, to have it corrected, or to have it deleted. You can also object to us using it for marketing. Email contact@techfieldstore.com and we will action your request within one month. If you are not satisfied with how we have handled your data, you can complain to the UK Information Commissioner's Office at ico.org.uk.
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